Company Information

Broker Support:

Phone: 855-979-2236

Email: broker@cloverhealth.com

Certification

2016 Certification

Certification Instructions for the Following Products:

Medicare Advantage

Certification Start Date:

Live (September 14, 2015)

Is AHIP Required?

No. Agents may complete training through AHIP or Gorman.

What is the Cost of AHIP?

It costs $175. The carrier doesn’t offer a discount.

Can AHIP Be Used for Compliance Credit?

Yes

Does Carrier Reimburse for AHIP?

No

Certification Compliance & Product Modules:

Live, all-in-one training class

Is Face-to-Face Training Required?

Yes

Will Certifying for 2016 Allow Me to Sell 2015 Products?

No

How Do I Retrieve My Username and Password?

If you forget your username, you can use your SSN or FEIN. You can click on the “Forgot Your Password?” link to retrieve your password.

Who Do I Contact at Carrier to Confirm Certification?

You can contact Ritter’s Broker Support Unit at 800-769-1847 ext. 902.

Certification Web Link:

https://www.medicaresalessentinel.com/Login.aspx?ReturnUrl=%2fAgents%2fAgentRegistration.aspx%3fprogramguid%3d1e763ceb-27bc-4bff-a90d-f4ae1fb573b9

Submitting Business

Important Information:

Clover Health requires a Scope of Appointment (SOA) to be transmitted with enrollment. They prefer that agents use their branded SOA, but they do not require it. Clover Health also accept a generic, CMS-approved SOA or another carrier’s branded SOA.

How to Submit Business with Clover Health:

  • Fax: 1-888-638-6943
  • Scan and upload applications to myBiz

How to Upload Applications to myBiz:

  • Log into www.ritterim.com
  • Click the orange “Menu” button
  • Click “myRitter” in the toolbar that pops up on the left side of your screen
  • Select the red “Upload” button under “myBiz App”
  • Click the blue “Upload Application” button
  • Fill out the required fields, attach the application, and click “Submit”

Supplies

How to Order Supplies for Clover Health:

Ritter will distribute Clover Health supplies to agents. To order supplies, agents can contact Sabra Reisman at 800-769-1847 ext. 234.

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