Company Information

Main Phone Number:

  • 855-516-8528
  • 877-877-0199

Main Fax Number:

  • 800.222.8662

Mailing Address:

  • Kemper Senior Solutions
  • PO Box 9965
  • Austin, Texas 78766-9965

Overnight Mailing Address:

  • Kemper Senior Solutions
  • 9401 Amberglen Blvd., Bldg. I
  • Suite 100
  • Austin, Texas 78729

E-MAIL COMMUNICATION:
Customer Service:

  • customerservice@kemperseniorsolutions.com

Agent Contracting:

  • contracting@kemperseniorsolutions.com

Claims:

  • claims@kemperseniorsolutions.com

Web Portal:

The agent portal is available it can be accessed by clicking on the link –http://webconsole.boonchapman.com. Please sign up today for access to policy and commission information.

Submitting Business

Please submit all applications to:

  • Kemper Senior Solutions
  • P.O. Box 9965
  • Austin, TX 78766-9965

Or submit via fax to :

  • 800.222.8662

Phone:

  • 855.516.8528

New Business/Policy Issue:

  • issue@kemperseniorsolutions.com

Commissions

Commissions:

Commission statements may be accessed at http://kss.boonchapman.com/Home.aspx.

Commission questions can be directed to:

  • kcommissions@kemper.com

Initial Commissions will be paid 5-7 days after the policy has been drafted. Renewal commissions will now be paid on the first of each month for premium received during the preceding month.

If you would like to pay a debit balance online, open the link below. Acceptable forms of payment include credit card or draft from a checking or savings account. You will be prompted with instructions on how to complete your payment when you open this link. Make sure that you put your agent number in the “Your Account Number” field and list if the payment is for a debit balance in the “Notes” field.

If you would like to pay by check, your check should be made payable to Reserve National Insurance Company and mailed to Kemper Senior Solutions, P.O. Box 9965, Austin, Texas 78729. Please note on the check your agent writing number and that it is for a debit balance payment. If you do not see a credit on the next commission statement for your payment, please call or email us with payment details so we can properly credit your account.

Supplies

  • Agent Supply Orders:Marketing materials, applications, agent notices and training materials may be accessed electronically at http://portal.reservenational.com/forms.aspx. The supply order form may also be downloaded at this site.

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