Covid-19 Response

LETTER TO OUR CUSTOMERS AND PARTNERS

We are all experiencing a truly unprecedented situation. The coronavirus COVID-19 global pandemic is affecting every aspect of our lives, from how we work to how we conduct our daily lives at home with our families. We are no different and we are waking up every day to new information about how COVID-19 is affecting our communities, our employees, our customers and our partners.

Custom Benefit Plans would like to help by making it easier to ensure business continuity for you and your organization during this coronavirus crisis.

Custom Benefit Plans is standing firm in our company values, in putting customers first, in teaming up and working together for the best outcomes, in deciding and acting in a way that makes an impact, and in learning and adapting so that we can help our employees and customers adjust to this new way of life.

Our primary concern is the health and safety of our employees, customers, and partners. That commitment covers everything, from making sure we are doing our part to “stop the spread”, to maintaining business continuity so that our customers and partners don’t have to worry about theirs. Like most companies and institutions, we are closely monitoring the latest information provided by the World Health Organization (WHO), the Centers of Disease Control and Prevention (CDC) and local governments, and we are adapting our plans to reflect the updated guidelines and evolving situation of COVID-19.

Custom Benefit Plans maintains a continuous state of operational readiness and is working across teams and time zones to ensure that our core functions and sites are activating their Business Continuity Plans.

Our employees are empowered with digital tools to continue to do their jobs, collaborate and support one another, and engage with our customers and partners to drive the best outcomes possible.

Part of being there for our customers, is making sure that we get the information our customers need on products and solutions to them and help them handle the new reality. Ensuring that working remote doesn’t impact security and risk, making sure their apps and networks can handle the new load.

We remain confident in the power of our people and of our collective ability to come out stronger. Please know that the entire Custom Benefit Plans community is doing our part and are here to serve when and where needed. If you have a business need that isn’t being met, or have questions about  business continuity or need help with your own business priorities, please contact us.

Our focus is on keeping our employees safe and maintaining our business continuity so that we can help you keep yours.